Frequently Asked Questions of our Online Traffic School

What is a home study traffic school?

Home study on-line traffic school is an option offered by the DMV that meets the requirement in the California Vehicle code to have the traffic citation resolved without your DMV record affected, as long as the program is ordered by the court (California Vehicle Code Section 42007).

I have just been issued a citation, what do I do next?

Your court will send you paperwork. Most courts send you a courtesy notice 2-3 weeks after you receive a ticket. This notice will inform you of the bail amount you will pay, as well as traffic school eligibility. Pay the required bail amount by the payment due date.

What makes this course different from other traffic school courses?

Quick and Easy Traffic School was specially designed to allow our students to easily flow through our course material in a very timely manner while retaining more of the valuable information set forth within the course.

We worked with one of the nation's top corporate trainers to streamline the learning processes while keeping to the strict guidelines set forth by the court system. Implementation of various learning techniques gleaned from over 30 years in the training business makes Quick and Easy Traffic School fast and provides very effective results for our students.

No other course on the market today is designed quite like Quick And Easy Traffic School.

How much is Quick and Easy's traffic course?

The course price is $18.95.

Quick and Easy Traffic School's pricing includes 1 business day certificate processing and shipping via U.S. Postal Service First Class mail if electronic filing to your court is not available. Your certificate is processed and mailed the same day you pass your final, if you finish the final exam prior to 2:00pm PST. You must allow 3-5 business days for U.S. Postal Service Delivery. Should you decide you would like to have your certificate sent via overnight delivery, there is an additional charge.

Some counties have electronic certificate filing with the courts, or require that we fax the certificate to the court. There would be no need for overnight shipping in these counties. (When you select the county and court on your citation, we will let you know your court's requirements on how the certificate will be delivered.)

If you require a duplicate certificate of completion, there is an additional charge of $15.

If you request a refund before we send your certificate of completion, so long as it's within 30 days from when you enrolled for the course, we will gladly return your payment, less a $2 processing fee. Read about our Money Back Guarantee.

Since I already paid the citation fee and cost of taking traffic school on-line, why am I paying again?

The various courts charge an additional fee to allow you to attend traffic school and that is separate from Quick and Easy Traffic School's course charge. If you do not pay the fee, the courts will not honor your Certificate of Completion.

How long will the traffic course take?

The DMV mandates all online traffic school courses to be 400 minutes in length. Actual time depends on an individual's own reading speed. Our course is self-paced. Many people complete the course in less time. Most complete the course in one sitting, however, you may enter and exit the course at any time and when you return, you will return to where you last left off. We recommend you take your time and absorb all the material. You will be allowed to review all course material while you take the section quiz, and a Study Guide is provided for you at the end of the course. Quick and Easy Traffic School's course has been strategically designed to allow the easiest, quickest flow through the course material with the maximum retention of the material covered.

What does the traffic course include?

The course consists of 5 chapters broken down into 2 or 3 sections each. You simply read through the section, take a 10 question quiz on what you just read, and move to the next section. Once you have completed the 5 chapters, a 50 question Final Exam is administered online. You are given a study guide to print out that you may use during your Final Exam.

Must I complete the course all at one time?

Quick and Easy Traffic School is completely self-paced. The course can be done all in one sitting, during one day or week by week if you like. Just be sure you complete the entire course and final exam a minimum of 7 days before your court due date (completing the course less than 5 days before your court due date requires overnight delivery of the Certificate of Completion).

Can someone else complete the course for me?

No. Upon registering with Quick and Easy Traffic School, you must accept a user agreement that states you will complete all the course study on your own. Should you have problems understanding the course materials, please call us toll free at 1-866-403-2778 during our business hours which are Monday through Friday 8:00am to 5:00pm PST (excluding holidays). A customer care representative of Quick and Easy Traffic School will assist you. We are here to service your traffic school needs.

What is identity verification?

The person taking a traffic school must be the same person who was issued the traffic citation. Because of this, the California DMV requires that you provide proof of your identity when you take a traffic school for a violation incurred anywhere in the state of California. If you've ever taken a "classroom" traffic school, you may remember that you were instructed to bring your drivers license and you had to show it to the instructor when you signed in for the class. Well, the same is true for an online traffic school. Before you start the course, you have to prove you are the person who was cited.

How can I meet the identity verification requirement?

At Quick and Easy Traffic School, we verify your identity using a perjury statement on the user agreement page (which appears after you register for the course) and then by asking a series of personal questions throughout the course, the answers to which you provide us during registration.

Can someone else contact Quick and Easy Traffic School on my behalf?

Because of confidentiality, the staff of Quick and Easy Traffic School can only speak with the registered student.

Can I fail the final exam? And if I do, will I have to pay again to retake the course?

Although it is highly unlikely for Quick and Easy Traffic School students to fail their final exam, there is always the possibility. There is a requirement of at least 70% correct answers on your final exam in order to receive your Certificate of Completion. The final exam is an open book test. We highly recommend that you take notes while you go through the course, and you can refer to these while you take the final exam. In addition, Quick and Easy Traffic School supplies a Study Guide for you to print prior to taking your final exam.

If you do fail the final exam, you are allowed to take a second exam. However, under the new DMV guidelines, if you fail the second final exam, you will fail the course. If you have sufficient time before your court due date, you are allowed to attempt to complete another traffic school. If you choose to do this, you may sign-up for the Quick and Easy course again, or you can choose another traffic school. You will have to pay the associated cost for whichever traffic school you choose.

What happens when I complete the course?

Once you have completed the course and passed the Final Exam with a minimum score of 70% accuracy, Quick and Easy Traffic School will process your certificate of completion.

Electronic Filing

The DMV will soon be offering electronic filing of the certificates. Once the new process is in place, your certificate of completion will be electronically filed with the DMV upon successful completion of Quick and Easy Traffic School. You will not be receiving a hard copy of your certificate.

Because of the electronic filing, when you register for the course, please be sure to select the correct County/Court where you were cited so that your certificate will be routed to the correct court. (Please note: This may not be the county where you live).

Please ensure that all registration information is correct and make any changes PRIOR to completing the final exam. Once certificates of completion are sent to the DMV, only the systems administrator can make changes to the student's certificate information.

Misrouted certificates due to incorrect information from the student are NOT the responsibility of Quick and Easy Traffic School. In addition, double-check the accuracy of all registration information to ensure your certificate can be processed expeditiously. Errors made during registration may cause a delay in the processing of your certificate, which are not the responsibility of Quick and Easy Traffic School or the DMV.

Mailed Certificate

UNTIL THE NEW DMV PROCESS IS IN PLACE, THE CERTIFICATE OF COMPLETION WILL BE SENT DIRECTLY TO THE STUDENT AND IT IS THE STUDENT'S RESPONSIBILITY TO DELIVER THE COURT PAPERWORK AND THE SIGNED CERTIFICATE OF COMPLETION BACK TO THE COURT.

Quick and Easy Traffic School will process your certificate of completion within 24 hours of course completion and mail it to you. Certificates are mailed Monday through Friday via U.S. Postal Service First Class mail. Please note this does NOT mean that you will receive your certificate via 1st Class U.S. Postal Service in 24 Hours. If you need your certificate to be sent overnight, then you can opt to pay for overnight delivery.

When you receive your Certificate of Completion, you must sign it and then deliver it to your assigned court, along with any additional paperwork sent by your court. It's that simple.

If you are completing your final exam within 5-7 days before your due date, you might want to consider having the Certificate of Completion send via overnight delivery. You can choose that option at the time you pay for your course.

When you select the county and court on your citation, we will let you know how the certificate will be delivered.

I don't have an email address, what do I do?

An email address is required to use this course. Quick and Easy Traffic School uses email for correspondence and you will need an email address for log-in purposes.

I don't use credit cards. Can I still take the Quick and Easy Traffic School course?

Yes. Please give us a call at 1-866-403-2778 8:00am - 5:00pm PST, Monday through Friday.

What if I have questions about my credit card charges?

If you have any questions regarding your charges, please give us a call at 1-866-403-2778 8:00am - 5:00pm PST, Monday through Friday.

I don't own a computer what are my options?

You may take the course at your local library, school, cyber cafe or at a friend's home. You can access our web site from any computer. You simply go to a browser and enter the site. You have the ability to enter and exit the course as many times as you like. Each time you re-enter the site, you will be taken to the part of the course you last left off.

To the best of our knowledge, Quick and Easy Traffic School is compatible with the following browsers: Internet Explorer and Firefox. Should you experience a problem with graphic displays or moving through the site, please contact us so we can address it, as Quick and Easy Traffic School strives to make our student's traffic school experience quick and easy, within the DMV's mandated requirements.

How do I start the course?

All you need to do is go back to the Home page and click on the "Start The Course" button. On the court selection page that next appears, select the county and courthouse that is on your citation and press the Continue button. If your county or court is not in the list, please give us a call at 1-866-403-2778. Read the following page which tells you how you will take your final exam and how your certificate will be delivered. In the next step, you'll fill out the registration form and then pay for the course. After this, you will be able to start the course.

I entered my address incorrectly by mistake when I registered. How can I change it?

If you've made a mistake when you entered any of your personal information (drivers license #, address, phone #, etc) during the course registration process, just send us a fax to (805) 927-3686 or an email to support@quickandeasytrafficschool.com with the correct information and we'll be happy to update it for you. Sorry, we cannot take corrections related to your personal information over the phone; it needs to be in writing from you.